Leistungsverzeichnis
„Plus“ englisch
“Plus” Membership Terms and Conditions
ADAC
Valid from 1 January 2008
ADAC concluded a group insurance contract with ADAC-Schutzbrief
Versicherungs-AG, Munich, for ADACPlus members which is subject to the terms and
conditions of group insurance of the ADAC-Schutzbrief Versicherungs-AG governing
the ADACPlus membership. The cover extends to Europe-wide, vehicle-related
benefits like assistance following breakdown, accident, vehicle theft and
worldwide person-related benefits for ADACPlus members and their families in the
event of illness, injury and death and other emergencies.
Cover applies to incidents occurring within the European area of coverage and,
where the benefits defined in §§ 12–21 are provided world-wide, also those
occurring anywhere in the world. The European area of coverage extends to
geographic Europe including Germany, the non-European countries bordering the
Mediterranean Sea, the Canary Islands, the Azores and Madeira.
Benefits defined in § 22 and § 30 will be provided from the borders of the
European area of coverage. This will also apply in cases where the incident has
occurred outside the European area of coverage.
The ADACPlus membership protects you as a member, your spouse/partner and
your minor children regardless of whether you travel together or separately. The
benefits provided in the event of illness, injury, death and other emergencies
(§§ 12–21) apply to you and your family regardless of the mode of transport
chosen, e.g. also to air and rail travel. Cover shall extend to all vehicles
registered
in the name of one of you. Third party vehicles are also covered, if driven by
you or
your spouse/partner. The commencement and the end of insurance cover are
based on the terms and conditions of ADACPlus membership.
The benefits relating to illness, injury, death and other emergencies (§§ 12–22)
apply when you are on a journey. A journey means that you are more than 50 km
(distance covered) from your place of residence. In the European area of
coverage
you are covered (according to § 4) if, by the time the incident occurred, the
journey
since leaving your place of residence did not exceed 92 days. Outside the
European area of coverage you are covered, if the journey did not exceed 45 days
between leaving the place of residence and the occurrence of the incident.
Based on the design and the facilities for the transport of persons, the vehicle
may
not have more than 9 seats (including the driver's seat) and must not exceed a
total width of 2.55 m, a total length of 10 m, a height of 3.00 m, a maximum
gross
weight of 3.5 t. The same applies to the attached trailer. All dimensions
indicated
refer to the vehicle including load. The trailer shall not have more than one
axle.
Axles with a distance of less than 1.00 m from one another are considered one
axle. Cover shall also apply to mobile homes with a maximum height of 3.2 m
including load and a maximum gross weight of 7.5 t. For mobile homes exceeding
the above maximum dimensions the following benefits shall be excluded: Off-road
recovery (§ 26), vehicle recovery (§ 30), pick-up service (§ 31) and if the car
is a
total loss, transport from the place of the incident to the storage site (§ 33
No. 2).
In the case of an incident our ADAC assistance centres abroad or our 24-hour
assistance centre in Munich will assist you. You will find the telephone numbers
of
the ADAC assistance centres on the cover of the ADACPlus service booklet. For
each benefit, call the emergency numbers specified, so we will be able to help
you. We will refund documented telephone expenses incurred to request
assistance. Please keep your documents ready when calling. Send us the original
bills and receipts together with a claims report.
If a third party is liable to provide benefits following a claim, such third
party
commitment will have priority. If you report this claim to ADAC-Schutzbrief
Versicherungs-AG, it will undertake advance performance according to its terms
and
conditions of insurance.
Important information for ADACPlus members
Services and benefits specified in this booklet
The following pages will inform you how to obtain assistance and indicate the
procedure to follow in the individual case. The explanations are based on the
terms and conditions of group insurance of the ADAC-Schutzbrief Versicherungs-
AG (hereinafter referred to as ADAC) and the ADAC credit terms and conditions
under the ADACPlus membership. The group insurance conditions also define
the insured persons and vehicles and the countries in which the ADACPlus
membership is valid.
Person-related assistance in an emergency
for ADACPlus members
Medical repatriation in the event of acute and
unexpected illness/injury
If you suffer on a journey from an acute and unexpected illness or an injury,
see a
doctor and call ADAC Munich on (089) 767676 when travelling in Germany –
when abroad, call the local ADAC assistance centre (telephone number see cover
of the ADACPlus service booklet) or ADAC Munich. Keep the telephone number of
the attending doctor and your identification documents ready. Please ensure
payment of medical expenses. In European countries other than Germany you can
use
the ADAC credit. Identification documents should travel with the patient. We
will
co-ordinate the necessary repatriation with the attending physician and provide
the required medical care and escort (physician, paramedics) during transport.
In
addition, ADAC will organise a bed in a German hospital and cover the costs of
transport and of escorts. If necessary, we will also take care of your luggage.
. see § 12 of the terms and conditions of insurance.
Accommodation costs in the event of illness or injury
If one of the above events occurs, involving you, your spouse/partner or minor
children, and requires additional overnight accommodation, ADAC will help
organise accommodation and cover the cost up to a maximum of three nights and
€ 65.00 per night and person. Please send us the original bill. In Germany call
ADAC Munich at (0 89) 76 76 76, when abroad call the local ADAC assistance
centre (telephone number see cover of the ADACPlus service booklet) or ADAC
Munich.
. see § 13 of the terms and conditions of insurance
Hospital visit
If, on a journey, you are hospitalised for more than two weeks, ADAC will help
you organise a hospital visit by friends or relatives and cover the travel and
accommodation expenses up to a maximum of € 512.00. Please send us the
original bills and receipts together with a certificate attesting the hospital
stay.
. see § 14 of the terms and conditions of insurance.
Escort service for children
If you are ill or injured on a journey and are no longer able to take care of
the
children under 16 years of age travelling with you, ADAC will organise an escort
to
take the children to your place of residence and will cover the costs. The same
applies to your own children over 16 years, if disabled and in need of constant
care. In Germany call ADAC Munich at (0 89) 76 76 76, when abroad, call the
local
ADAC assistance centre (telephone number see cover of the ADACPlus service
booklet) or ADAC Munich. Please ensure that your children carry their
identification documents.
. see: § 15 of the terms and conditions of insurance.
Premature return
In the event of premature return due to an emergency (e.g. death of a close
relative), ADAC will cover the additional travel back to your place of residence
or to
the place of the incident plus accommodation up to a maximum of € 2,600.00 per
incident. Where required, we will also take your vehicle home, if the incident
occurred in Europe, and cover the costs. Keep the vehicle data and the
collection
address ready. For transports from foreign countries, leave the key, certificate
of
registration and a luggage check list with your vehicle. ADAC will help you
organi
se the return journey. Please call ADAC Munich at (089) 767670 when motoring
in Germany, abroad call the local ADAC assistance centre (telephone number see
cover of the ADACPlus service booklet) or ADAC Munich Germany* (89) 22 22 22.
If your vehicle needs to be recovered, please keep the vehicle data and the
exact
collection address ready.
. see § 16 of terms and conditions of insurance.
Assistance in special emergencies
ADAC will initiate the necessary measures and cover the costs up to a maximum
of € 500.00 per incident. In the event of death in Germany, we will only cover
the
cost of the transportation of bodily remains up to € 500.00. In Germany, call
ADAC
Munich on (0 89) 76 76 70, abroad call the local ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich
Germany*
(89) 22 22 22.
. see § 17 of the terms and conditions of insurance.
Repatriation of pets
ADAC will bring a pet (dog or cat) that you took along on your journey to your
place of residence or to a person mentioned by you and/or an animal shelter in
Germany, if you are unable to look after it due to illness, injury or death. In
Germany please call ADAC Munich on (0 89) 76 76 76, abroad call the local ADAC
assistance centre (telephone number see cover of the ADACPlus service booklet)
or ADAC Munich. The animal must be healthy and not dangerous. If required, we
can obtain a certificate by a veterinary surgeon or officer. The costs of
repatriation
will be covered.
. see: § 18 of the terms and conditions of insurance.
Dispatch of medication and spectacles abroad
ADAC will locate the required prescription drug, if it is not available abroad,
in
consultation with the attending physician, or your replacement spectacles and
expedite them to the nearest customs railway station or customs airport. Costs
will be covered to the exception of the costs for drug and/or replacement
spectacles. Please call the local ADAC assistance centre (telephone number see
cover of the ADACPlus service booklet) or ADAC Munich Germany* (0 89) 76 76 76.
Please indicate the telephone numbers of the attending physician and of your
family doctor when calling.
. see § 19 of the terms and conditions of insurance.
Assistance following the loss of travel documents abroad
In the case of loss/theft of your passport, ID or driver's licence abroad we
will
help you obtain replacement documents. We will also get your credit cards
blocked if requested. Please call the local ADAC assistance centre (telephone
number see cover of the ADACPlus service booklet) or ADAC-Munich Germany*
on (89) 22 22 22. Send us the police report concerning the loss and the
confirmation of the foreign issuing office. We will cover additional telephone,
travel and
accommodation expenses incurred in obtaining the replacement documents
plus the official fees of the issuing office abroad up to a maximum of € 260.00
per claim.
. see § 20 of the terms and conditions of insurance.
Interpreter service abroad
Our assistance centre staff and/or our multilingual doctors will be available
for
interpretation services in the case of an accident, illness, death or
difficulties with
authorities abroad. For assistance, please call the local ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich
Germany* on (89) 22 22 22. If required, we will also provide an official
interpreter
and cover the costs up to a maximum of € 160.00.
. see § 21 of the terms and conditions of insurance.
Vehicle recovery, if driver is unfit to drive
Within Europe, ADAC will send an ADAC driver to chauffeur the vehicle, its
passengers and the luggage back to the place of residence. Expenses for the
driver will be covered. Make sure a doctor certifies that you are unfit to drive
and,
if possible, call 3 days before the scheduled return journey. If in Germany,
please
contact ADAC Munich on (0 89) 76 76 76, if abroad, the ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich.
Keep the telephone number of the attending physician ready.
. see § 22 of the terms and conditions of insurance.
Vehicle-related assistance in an emergency
for ADACPlus members
Breakdown and accident assistance in Germany
The ADAC road patrols operate on all federal motorways, in big cities and
conurbations. The costs of such assistance are covered by the membership fee. In
addition to the ADAC road patrol force ADAC-appointed agents will provide
assistance on a 24-hour basis.
For ADACPlus members ADAC covers the costs of: